Contact Us

Contact Merzavele for product details, scarf care, order support, delivery questions, returns, payments, privacy requests, or policy clarification.

Email support

Write to service@merzavele.com. For an existing order, include the order number and the email used at checkout. Do not send complete card details, passwords, or security codes.

Response time

Most inquiries receive a response within one to three business days. Messages received during weekends or public holidays are reviewed on the next available business day.

Company: Zaozhuang Jinyuansheng E-commerce Co., Ltd.
Business location: No. 5017, Department Store Area, Zaozhuang Tianqu Trade City, Xincheng Subdistrict, Xuecheng District, Zaozhuang, Shandong, China
Telephone: 13886893898
Email: service@merzavele.com